Things to consider while choosing a business energy supplier

As a business owner, you know the importance of having reliable energy and how it can affect your bottom line. That’s why it’s important to select a business energy supplier that offers you solutions that meet your unique needs. With so many options out there, choosing the right one for you can be challenging. In this article, we’ll share some things to consider when looking for suppliers.

Tariffs, terms and conditions

When choosing an energy supplier, it’s important to understand what tariffs and terms and conditions will apply.

Ask for a copy of the tariffs and terms and conditions that your business is likely to be offered. Make sure you understand how these work. It may be helpful to talk with someone from the supplier before deciding whether to switch suppliers. If there is any doubt about how the tariffs or terms and conditions work, ask for clarification from a third party.

Credit rating

When it comes to choosing a business energy supplier, credit rating is an important factor. The higher your credit rating, the lower your cost of energy will be. Credit rating measures how likely a supplier is to pay their bills on time and pays dividends when you need to renew your contract or switch suppliers.

The best way to find out your credit rating is to ask your current supplier or check with a third party. If you’re not sure, try contacting a few suppliers and asking them whether they provide credit ratings to their customers. This will help you make easy business energy comparison and benefit you and your organisation in the long term.

Customer service

This is one of the first things you’ll want to check as a business customer. You need to know that the company you are going to work with has great customer service and can be easily reached when necessary. The business energy suppliers will be able to provide helpful information on their websites or through email/phone. If you’re not satisfied with their response, ask for another representative who might be more knowledgeable about your needs.

You should also find out how long it takes for them to resolve complaints and if there’s a dedicated team for business customers only.

Cost, not just low prices

A tariff is a set of prices for electricity or gas at different times of the day. Prices change throughout the year, depending on demand. The cheapest time to use electricity is usually in the early hours of morning and evening when people aren’t using much energy. This means that your energy supplier will charge you less during these times.

However, if your business needs lots of power during off-peak hours, then it might be better to choose a company with high off-peak rates, so you don’t have to pay more than necessary for power when there isn’t as much available from other sources, such as wind turbines or solar panels.

Choose a supplier that understands your business

As you’re looking for a new energy supplier, you should consider one that understands your business. This means they should be able to answer questions about your energy use, number of employees and offices, building management system and special requirements.

For example:

  • How much electricity do you use? If it is measured in megawatts or kilowatt hours (MWh) per year.
  • Do you own or lease your premises? If you own them, this will affect the amount of service charge that needs to be paid each year as well as any upfront costs associated with installing renewable generation sources such as solar panels (PV).


As you can see, there are many factors to consider when choosing a business energy supplier. However, it is important that you choose one that meets your needs and does not charge you more than necessary. Happy hunting!